2 | Elaine Ellis
July 16, 2009 at 8:03 pm

I have been blown away by the variety of shoes Crocs offers. I’m not one for the traditional Crocs but love my pair of Cabanas from Crocs. I love my shoes, and I think Crocs has something for everybody. There is something to be said for a product that lasts and isn’t thrown away like so many of my clothing pieces.

4 | Monica @ MommyBrainReports
July 16, 2009 at 8:07 pm

Here here!!! I am definitely a crocs fan. I love the shoes, and they are definitely not just one style! I have fallen in love with the shoes.. and as a woman who love to wear heels, but hates the pain from doing so… I love the crocs wedges… I never thought heels could be comfortable, and they are!
I’m one of the 100 Million customers that LOVE crocs… my girls and my hubby are 3 more… and we love our Crocs outlet store too!!!

Great letter John!!! We’ll show them that Crocs is here to thrive!

6 | Richard
July 16, 2009 at 8:15 pm

We’d the shareholders would apprecaite a little more concrete information.

10 | kathy@brazoscowgirl
July 16, 2009 at 8:20 pm

I love Crocs, I wear only them for dress or in the barn. I hope with this economy Crocs can stay on top. The real Croc fans cannot imagine wearing any other shoe!

12 | Jessica Turner @ The Mom Creative
July 16, 2009 at 8:22 pm

I love my Medina crocs

14 | Brandon Wood
July 16, 2009 at 8:24 pm

I truly love my Crocs. I also think that we do get stuck in fads, which in turn precipitate unrealistic growth. Crocs came on the scene in a huge way, and for good reason. They are a wonderfully comfortable, durable shoe.

Now, it seems that many people have not noticed that Crocs truly has rolled with it’s growth and the demand for more options. In the WaPo article today, they spoke about a woman whose daughters forgot Crocs for flip-flops. They didn’t even think to look to Crocs for their flip-flops! On their site, Crocs has 3 different styles of flip-flops for girls in several different colors. You only need look.

Apart from that, Crocs has styles that many don’t even know about, because they look just like “normal” shoes!! Only with the Crocs, they are so much more lightweight, versatile and affordable! Crocs are no longer “oh, Crocs”, they are a huge line of footwear that is as versatile as it is fashionable.

I don’t work for Crocs, but I do support them. They are a company that is responsible and sustainable and worth getting behind. The next time you need some winter boots or some high heels, think about Crocs, and let others know that you did!

16 | Beth Damone
July 16, 2009 at 8:25 pm

Crocs are the ONLY shoes I have been or will wear. Crocs saved me from a life with painful feet (plantar fasciitis). My feet have never felt better. I have shown my love by converting friends and relatives into Crocs-lovers across this country and several others.
I would have worn the Crocs clogs happily for the rest of my days but the ever expanding line of styles has turned comfort into fashion as well.
Crocs Rock! This is a great letter, John. Someone at the Washington Post must not have happy feet! We’ll show them.

18 | Steve Levy
July 16, 2009 at 8:26 pm

JD-

Hi John, hope you’re well; you’re the right person to lead this company. Many of the old crew wish you well.

You may recall what I do during my summers – I lifeguard at Jones Beach (www.jblifeguard.org – look who’s launching the boat). Here’s a newsflash to the analysts – I see Crocs everywhere at the beach.

There’s a brand and then there’s a brand whose word alone connotes something special. Crocs is the word.

Call when you have a chance.

Steve

20 | Kristin
July 16, 2009 at 8:30 pm

I think a lot of people associate your typical Crocs with being “hospital” shoes, because I’ve spent a LOT of time in the hospital over the last year and most of my nurses and doctors wore these. They are the go-to shoe for anyone who needs comfort at a reasonable price. However, there are so many more styles to choose from. I think Crocs needs to focus on marketing the other styles that perhaps others aren’t familiar with, and by no means is Crocs on their way out. Especially not if any of us bloggers have any say so!

22 | TheAngelForever
July 16, 2009 at 8:35 pm

Crocs have grown so much over the last few years. People are amazed when I tell them about the selection that is available now. I am eagerly waiting to test out the pair of wedges that were ordered. We are a multi-generational Crocs family that can not wait to add more to our home. Thank you for all of the great new styles to pick from.

26 | dkmashino
July 16, 2009 at 9:00 pm

Well since grammar is something DenverPRBlog pointed out on a poster, how about expect it from this company’s CEO and his, presumably, well-educated team of handlers?

In the post, the sentence “There are more than 100 million consumers in 125 countries that love our product.” Said sentence should use the word ‘who’ vs. ‘that.’ The sentence speaks of animate, alive, money-spending consumers, not inanimate countries. So the reference is back to a ‘who’ vs. a ‘that.’

And yes, don’t post unless you’ve checked your own stuff, too.

That is all.

28 | Doreen
July 16, 2009 at 9:12 pm

I love crocs … they are the most comfortable shoes I’ve ever worn. I’ve got 5 or 6 pairs of crocs in many colors and sizes. There are many different styles and choices of crocs and there are still MANY other mock-offs showing up – by the way those are not anywhere near as comfortable as the true crocs are!

30 | Michael Bigger
July 16, 2009 at 9:25 pm

One more thing….Crox is still the best selling shoes on Amazon.com. That is a fact and Crox sells a lot of shoes that you like Crox or not.

32 | Laurie
July 16, 2009 at 9:34 pm

I can’t believe Crocs have ONLY been around for 5 years! They are the most comfortable shoe ever, and I love the wide variety of styles and colors. I have a huge collection that continues to grow. I really became a believer after walking 60 miles in the Breast Cancer 3-Day. My feet were so sore, bruised and blistered. Crocs were the only shoes (flip flops) that soothed and allowed me to comfortably walk.

36 | Michael
July 16, 2009 at 10:09 pm

they’re the only shoes my 3 year old will wear (with a smile i might add). enough said.

38 | OakleyOC
July 16, 2009 at 10:19 pm

While Oakley runs through my bloodstream, I find it difficult to ignore Crocs … they’re EVERYWHERE. Our kids love them and my wife and I wear them as well. They’re affordable, stylish, and quite popular … a combination of traits that will last an upturn or downturn.

You’ll notice that I, and many other consumers, just refer to “Crocs.” There are numerous styles of Crocs, and not just the one that set a trend all others followed. Our Crocs at home are varied in style and that’s what will help them reach a wide selection of people.

I disagree that Crocs is a one-hit wonder and will fickle.

I’m plastered with Oakley from head-to-toe, but nothing like some comfortable Crocs to pop on … and be one of the “cool dads” here in The OC!

40 | Paula
July 16, 2009 at 10:35 pm

I was a Crocs scoffer before attending Blissdom 09, of which Crocs was a sponsor. After ordering a pair of super-cute and COMFY high-heeled shoes (which people cannot believe are Crocs!), I am a totally believer. I am now drooling over all of the new trendy styles and planning my next purchase!

42 | Sue Faulkner
July 16, 2009 at 11:04 pm

I LOVE my Crocs—I have 6 pair and plan to get more!!! Rock on Crocs!!!

44 | Lucretia Pruitt
July 16, 2009 at 11:36 pm

So in love with my Malindis that I wear them 90% of the time now.

The Post story strikes me of an example of MSM turning to “if it bleeds it leads” mindset – the idea that a company might be ‘on it’s last legs’ is much more interesting than ‘is healthy, has diversified, and has loyal customers’ if you’re trying to sell using scare tactics.

Great response Mr. Duerden.

46 | sha
July 16, 2009 at 11:43 pm

To 44

that was a nice answer,love it

48 | Carol Collins
July 17, 2009 at 12:24 am

I love Crocs. I have numerous pairs in various styles. The US Crocs are just too expensive. I can get the same shoes from other countries online that are cheaper including shipping (usually 33% less) with more colors, patterns, and styles…and not seconds. Bring the price in line with the economy and it’s all good.

50 | John
July 17, 2009 at 12:39 am

Old (Plastic) Crocs will be in landfills for the next 500yrs. And are they BPA free if not all those chemicals are being absorbed into your body through your feet.

52 | Breezy
July 17, 2009 at 12:58 am

I’m not sure why – but it’s as if the people who write these articles, don’t want the Crocs Company to thrive or even survive. Maybe if they were to actually wear a pair of Crocs, they would find out like the rest of us – that Crocs are comfortable and affordable footwear.

My only complaint about the company is that they need better marketing. People won’t buy them, if they don’t know about the many styles that are available.

I enjoy wearing my Beach clogs, my Adara sandals, my You by Crocs Nightcaps shoes & my Shaken Not Stirred boots and also my Mammoth clogs. I can’t remember the last time I wore footwear that wasn’t a Crocs product. I hope and pray that the company thrives and flourishes, not only for myself but for many others as well!!!

54 | Patricia
July 17, 2009 at 1:35 am

I have been wearing Crocs since the beginning and now wear nothing else. Who cares what my daughter-in-law thinks. I buy them for my grandchildren, too! I own about twenty pair including my rain boots, what I call my winter boots and a number of other styles. I got tired of trying to find local stores with an inventory to satisfy my hunger for Crocs so now I shop online. Thank you for Crocs.

56 | Kevin
July 17, 2009 at 1:37 am

I wear more styles if they actually came in my size. :-(

58 | TheConsumerQueen
July 17, 2009 at 2:24 am

Here here! I am a Crocs Fan for life! Where else can you get comfortable yet stylish shoes? There new shoes are awesome and their customer service is outstanding! Looks like that reporter didn’t do his homework! My husband has medical issues and he finally has a shoe that he is proud to wear! GO CROCS!

60 | Donna Maria @ Indie Business
July 17, 2009 at 3:10 am

I love my Crocs! My husband used to say they made my feet look like jelly beans. Then, he tried some on. Now, he has a dark blue pair with USC Trojan jibbitzes in them. He’s a happy man. Crocs are aesthetically challenged, but nothing beats them for comfort and durability. My kids may not be able to find their patent leather shoes, but if I say, “Go get your Crocs,” they know exactly where they are. Thanks and I wish you the best at overcoming a challenging financial situation. You can do it!

62 | Aimee
July 17, 2009 at 3:15 am

I was a bit resistant to Crocs in the beginning, until my daughter (now 4) begged for a pair. I figured as long as she wore them I’d be happy. She is still wearing the same pair a year later. For a girl that can destroy a pair of shoes in hours, Crocs are a money saver! I also had to buy my son (19m) his own pair: he figured out how to put his sister’s on and wouldn’t take them off. He loves his Crocs (both pairs), he even bathes and sleeps in them. I won’t even try to put anything else on my kids’ feet. We are and will be loyal customers.

64 | P.C. Jarrett
July 17, 2009 at 3:29 am

I have to be honest and say that until today I really had no idea that there was any other type of croc than the ‘original’. I unfortunately never really took a liking to the original croc either. If it was not for stumbling across the Washington Posts article, then searching out the official website for the Company I still would have no idea just how many styles Crocs really does offer. I think it’s a shame that in the retail stores that I have seen them being sold in, are only showing the ‘original’ style. I will definately consider purchasing a pair of Crocs now that I have discovered the many other styles that are available. CROCS you really need to get your different styles out there for people to see!!! I think you should consider doing commercials. Oh, by the way I am Canadian and live in the Toronto area… this is where I have not seen any other styles than the ‘original’.

66 | Kathy Schlegel
July 17, 2009 at 3:47 am

I love my crocs – they’re easy on my feet. I also liked the idea of ordering directly from the crocs website, where I could see the entire product linte. However, your customer service is very poor!. The problems: can’t get a real person on the customer service line. Can’t get a real response from any e-mail sent to customer serivce. Your web site has more than just a few flukes. I had ordered 2 pair 2 weeks ago, only 1 pair shipped. The order is now non-existent on the sytem. I’d like a refund, or my shoes. I had had poor service before, when I ordered 4 pairs as gifts at Chirstmas (2007). They came late, all jumbled in a broken down box. I thought that was a Christmas fluke, but maybe not.
Customers, and customer inquiries, should be treated more seriously. Stuff happens, but when you’re rude or ignore a customer, your business is in trouble.

68 | Sam
July 17, 2009 at 4:23 am

I strongly believed that the company can really come out its debts at any point in time. I read the article in The Washington Post. Though, the economic recession really affected many companies,and Crocs,Inc. is not an exception. I know,that this company can perform more better in terms of profitability,globalization,and new techniques that l will really suggest to the Company’s management in terms of marketing and advertising. You can do better than this and l trust you guys.

70 | Reagan
July 17, 2009 at 5:09 am

I was DEV-A-STATED

72 | Reagan
July 17, 2009 at 5:17 am

I was devastated to read that article! I am so relieved and confident in the future of the company after reading the official response. Nurses, various retail workers, postal employees, etc., and TEACHERS LIKE ME WHO ARE ON THEIR FEET ALL DAY can’t imagine life without them. I’m honestly a little nonplussed that Madison Avenue “opinionados” would think the professional market (at the very LEAST) for this footwear would not be able to sustain this business. Yes, little girls might move on, but we professionals cannot!

74 | The Boss
July 17, 2009 at 6:29 am

Just bought a couple more pairs- that makes about 7. Blue Beaches are my favorite, but the shoe-like versions will enable me to wear them to the office. As a fat footed 60-year old boy, having a wide version in a few models would be nice. Crocs are nice and wide anyway, but New Balance has cornered the market on extra wide shoes. Extra wide Crocs would be even better.

76 | Matgaret Quiring
July 17, 2009 at 7:24 am

Gary Cousino crocs just slaughtered you on cbs at2:45 am 071709 check it out.

78 | lake r.
July 17, 2009 at 8:17 am

i never saw here so many replies.
this is good!

80 | Erika Ginnis
July 17, 2009 at 9:10 am

A friend mentioned in passing that Crocs was going out of business, and I had to get online to make sure this wasn’t the case!! I couldn’t imagine my world without Crocs! I LOVE these shoes. I have been wearing one style or other for the past three years. I (as many others have also mentioned) was a convert. I thought they were ugly but when my husbands sister was visiting I asked her to let me look at one, and my first thought was OH they are so light, I bet they feel really good.

So I bought a pair eventually but didn’t wear then because it was winter. I had been wearing another brand of expensive clogs other people liked and ended up really really hurting my ankle as I fell off the side of them when they caught in the crack of a walkway.

As a result I had to wear my beach crocs because that is all that would work on my foot with the ace bandage on it. After I could wear other shoes, I just didn’t want to. I was living in Seattle then and I wore the mammoths in the winter and the “ugly” beach style in the summer. I have to laugh at myself because now those beach shoes are my favorite shoe in the world. I have other styles but I always come back to the original.

I have some tennis shoes and they are good for some things but I have 15+ pairs of crocs. I live in Hawaii now, and really couldn’t imagine life without them.
Please please please keep making them, I love all the news styles but I still love me my “ugly” beach shoes. They make my feet soooooooooooo happy.

82 | R. Allen
July 17, 2009 at 11:07 am

I and my huband have recently become Crocs fans. I took 2 pairs of Crocs with me to Europe and they were the BEST shoes to travel with. I walked everyday in comfort and it made the trip so much more enjoyable to not have tired feet at the end of the day!

84 | Hellokevin11
July 17, 2009 at 11:42 am

I have three pairs of crocs. I started with the beach, then a pair of mammoths, then the silver cloud. The silver cloud is amazingly comfortable, and for someone with flat feet, it’s a godsend.

I’m upgrading to the PREPAIR, it’s supposed to be the ultimate!

Please crocs, don’t go away, my feet need you.

86 | Jo Hovey
July 17, 2009 at 1:11 pm

I have been reading a lot of those news stories – they seem to regurgitate what the Post wrote (and did I write a scathing letter to that reporter! I understand that the economy has hit EVERYONE, and they act like crocs was singled out. That wasn’t news, it was inflated gossip.) They inflame the public to react, and I did.
I have ordered 4 new pairs of crocs and plan to continue to do more orders in the future. You have a market – and a good one – of folks with back and foot problems, medical and restaurant fields and those who boat or garden. Then there are those who stand on their feet all day long – like folks in retail. Even if they are indestructible, one needs more than one style.
I just get bent and today’s inflammatory gossip they call news. It is not objective nor does it cover two sides of a story. It is meant to sell advertising, and it does so at the cost of credibility.

88 | Steph Mineart
July 17, 2009 at 1:22 pm

I’m buying a couple pairs right now. Say whatever you want – for the first time in years, my feet don’t hurt every day. I LOVE Crocs.

92 | Jo Hovey
July 17, 2009 at 1:49 pm

I may have to amend my comment – as much as I love crocs – I find that when I do want to order more, my size is conspicuously absent like they are selling off old inventory. I understand there is a restructure, but that does alarm me somewhat. It seems that there aren’t new ones being made, which is interesting, but now I am wondering if I want to order crocs, will they even have any that fit?

94 | Elizabeth
July 17, 2009 at 1:58 pm

Our family LOVES Crocs — I started wearing them during pregnancy, and have been a loyal fan ever since, wearing a pair almost every single day and collecting myself about 20 pair so far including wedge heels, boots, clogs, sandals and mary janes. We shop online and at a local Outlet store. The kids outgrow theirs so quickly, but Crocs are durable and easy to pass down as they grow. My 3yr old is inseparable from her Tinkerbell-green clogs and even my 1yr old knows his favorite shoes!! BRAVO to Crocs for taking advantage of this publicity to offer 15% off and free shipping on all online orders, and I hope that their July sales break all company records in their history. I’ll be placing an order today, but just wish that the inventory would have been available this Summer in popular sizes such as W6 (they’ve been impossible to get and the pairs of wedge heels that I purchased last year are well-worn). Crocs are THE BEST shoes, EVER, at EVERY age!!

96 | A
July 17, 2009 at 2:04 pm

Any info on why the Disney crocs are being discontinued? My traditional red Mickeys are worn from the time I’ve spent in them. I missed out on getting the mary janes (really wanted the pink & chocolate) and the athens!

Please consider bringing them back — there’s a lot of Disney croc fans out there.

Thanks and good luck!

98 | Lee
July 17, 2009 at 2:21 pm

I never cared for the original crocs, but I like the newer styles and intend to keep buying them as needed for as long as they are available for myself and my family.

Crocs may need to scale back operations and other key areas they invested in for growth – but the brand is strong on a global basis. I don’t see Crocs going anywhere.

100 | Jen @ One Moms World
July 17, 2009 at 2:59 pm

You can really tell that article is definitely one sided. This is what irritates me about the media.. they pick a line in the news and make it much bigger than it really is. Look how many people LOVE crocs. My girls and I are big croc fans and it just thrills me at all the new designs that crocs has came out with!

It seems the article is only targeting one side… Get real media! Crocs are definitely here to stay.

102 | Terri B
July 17, 2009 at 3:03 pm

I love my Crocs! All of them. My daughter, 9, wears one of her pairs to school almost everyday day. Either her pink or green Disney ones. My favorite are the Cleos-most comfortable sandals I have ever worn.

I just heard a news report about the “Death of Crocs” on a local news radio show. I was very surprised as the people I know who wear Crocs are still wearing, and buying them. I will cointinue to buy them as long as they make styles I like.

One thing you could improve on is the varience in sizing depending on where they are manufactured. A pair of Cleos from China and another pair from Vietnam (or Boulder) should all be the same if the are the same size. This hasn’t been the case. We have had to return some that were sized wrong. If all your factories use the same molds, shouldn’t the same size be the same size?

106 | Willie Abrams
July 17, 2009 at 4:21 pm

The problem is that many of the stores that used to carry Crocs don’t carry them anymore. They either can’t get the RIGHT inventory or you guys don’t ship them product you say you will at all. And some of the classic styles aren’t available. Where is the Women’s Nile or the Men’s Scute?

I want you all to succeed, but you need to get back to the core all croslite products that people love and ship them on time to customers and retailers. If I see another store with only Makino or Cretes in stock, I think I will puke. Time to stock up on my Athens before I cant get them anymore.

108 | Joseph Gill
July 17, 2009 at 4:26 pm

Ok back to blogging on here again. I never thought that my local television station would do a news story about Crocs being in bad shape. I must say that once you get one bad news paper reporter reporting trash the television stations got to do it too. In defense of Crocs how many places do you shop and they have a clearance sale and you can not find the items in a size you want?? The internet works the same way. I promise to the two people who George responded to he will as well as anyone else from Crocs who personally responds to your post they will get back to you. Crocs will come out of debt and emerge as a much stronger company. I personally have turned on average 5 people a week onto Crocs if we all do this and talk about them Crocs will do great. Keep posting the great stories everyone!!!

110 | metak8
July 17, 2009 at 4:37 pm

I bet Stacey & Clinton will be thrilled to witness Crocs’ demise.

112 | Angie Hawkins
July 17, 2009 at 4:56 pm

I LOVE my CROCS! I buy a wide variety of styles. I practically live in my CROC flip-flops (year round!) I am glad to hear that you are commited to sticking around for a long time!

114 | Sharon
July 17, 2009 at 5:03 pm

I love the croc flip flops – yes they do wear out. But, they are really the only shoes I wear – in fact. I just ordered two more. :)

116 | Rhonda
July 17, 2009 at 7:04 pm

I just want to say that when my mother sent me an email today telling me that Crocs were going out for me to order spares, I was not happy. I have been a croc wearer since the beginning. They have helped me with my feet problems for years and my mothers too. I turned her on to then when she had to have foot surgery and could not wear anything else. I wear them swimming in our gym pool, everywhere. My own husband who will not let me order him a pair but will wear mine all the time – shutes, mules, etc> he doesn’t realize I buy some big enough so that he can wear them. Ladies learn from this, secretly they want what you have, just do not want to tell you…….

My grandbaby who is now 2 1/2 is on his 5th pair of crocs and recently just got boots for the winter. I am a croc grandma -I am so glad to here they are not going out!

signed: pleased grandma

PS can you make more sandles with 2 inch heals – love the looks of the other ones but can’t wear the heels, Need more sandles like the Patricia’s

118 | Eloise
July 17, 2009 at 8:34 pm

Cayman Crocs are my summertime “fun” shoes. I love the bright sherbet-y colors (yellow, orange and hot pink especially) and they are incredibly comfortable and easy to maintain. Will mine ever wear out? Probably not, since I have six different colors to rotate through! Fie on the doomsayers! We Croc-ers are fiercely loyal. To paraphrase Mark Twain, “The reports of Crocs’ death are greatly exaggerated.”

120 | Sarah
July 17, 2009 at 8:38 pm

To Rocket J, Post #111,
Don’t be condescending to me, I know there is a recession on, and $30 for a pair of shoes is reasonable if you look at the price of shoes. People do have $30 for shoes in the US, sorry you seem to think they don’t. Perhaps Crocs will send you a pair.

Crocs are sold in many more countries than just Europe and there is more than one style of Crocs! What is your real beef? You obviously have a beef or you would not be blogging on the Crocs website under a letter from the CEO.

I do not work for Crocs nor have ever worked for Crocs. Can you say the same?
I doubt it. Sounds like sour grapes to me.

122 | Rev. Bob Klingler
July 17, 2009 at 9:02 pm

Crocs will soon be in trouble if they don’t improve customer service. I get lots of email about special sales – but no one bothers to answer product inquiries. I have been searching for a specific style and color but my emails remain unanswered. I love Crocs, but if I can’t get the style and color that I need I will buy other shoes. It would be nice if someone answered when a customer asks a question!

126 | Frances Covington
July 17, 2009 at 10:09 pm

I have been wearing CROCS for several years now and intend to keep doing so. I had a foot problem and when I took other shoes to my therapist for him to comment on—he rejected them.

128 | Anne Camil
July 17, 2009 at 10:14 pm

I Love My Crocs. They are the best shoes for early morning walks with my dog. I have the regular, mammoth, boots and flip flops. So I am sold. I even bought stock.

130 | Amy
July 18, 2009 at 12:56 am

You have to buy the real thing….imitations DO NOT feel as good as the real croc shoe!!

132 | Fake name guy
July 18, 2009 at 1:32 am

Wow I was upset when I heard Crocs was going under but let me say most of the points on the yahoo article were a little shady and I also agree with the girl Amy that commented above me the imitations do not feel as good as the real stuff I think it is because they do not have the good material and bumps on the shoes when you take a step in Crocs it is like a foot massage when I used to own knock-offs I felt like “Wow these shoes are really really average then I remember thinking where are my sneakers” but with Crocs they are great. Infact I just got my new pair of Crocs today :) they are great and I will wear them every day and Crocs are also my official travel shoe because they are very comferteble and I can take them off and on in around 5 seconds but anyways that is why i love Crocs and btw I only wear the originals and they are fantastic… THX CRC!

134 | CJ
July 18, 2009 at 2:21 am

I LOVE all of my crocs! I must have 15+ pair, different styles and colors for different occasions. As a frequent business traveler, I love the fact that I can pack a few of pairs of Celeste style or sueded slip-on crocs and they’re dressy enough to go with business attire (and all of them put together weigh less than my travel hairdryer). The best part is they’re as comfortable at the end of the day as they are first thing in the morning. Business travelers would do well to invest in some of the dressier styles – particularly when an overweight bag can cost you $125 on some airlines!
I can’t wait to see what other styles their outstanding design group comes up with. I am a loyal customer and I hope Crocs is around for years to come. I plan to continue supporting this company!

136 | Alan
July 18, 2009 at 4:26 am

I love crocs, too – but how come they are not available in many styles at local locations? That is a problem. Many people don’t like online shopping.

138 | Randy
July 18, 2009 at 4:43 am

What a lovely love-fest. Get over the Croc-love-blindness for a minute and look at the real issue. The company way over-expanded production, failing to recognize that their shoes were riding a tidal wave of being the trendy (for whatever reason) thing for a couple of years and failing to see the impending recession. On top of that, perhaps people are tired of sweaty feet, poor support, and generally unattractive footwear. Are they affordable? You bet. But, like chukka boots or Jellies when I was younger, they are a trend, and trends fade.

I do hope they find a market that will enable them to stay afloat–someone mentioned poorer countries, and that sounds like a great idea. I hate to see any company go under, and the employees who depend upon it suffer. Unless they can come out with a shoe that has style as well as value to stimulate the market again, and unless, as promised by John, they can successfully revamp their production, they are in deep, deep trouble. CEOs would not be CEOs if they didn’t talk positively about their companies.

140 | Deborah
July 18, 2009 at 11:50 am

I love myCrocs, I would not buy a pair said they were ugly, till my friend talked me into them. Well now thats all I wear I own 23 pair all different styles, winter summer dress and more colors then I can name. I have also got many people to try them. I even have a nickname Crazy Crocs Lady. My feet and back used to hurt when I would go shopping or walk alot . Now that I wear Crocs they do not hurt. Keep making those Crocs/

142 | Mary Ann
July 18, 2009 at 3:45 pm

These are the only “shoes” my dogs simply refuse to destroy. I just ordered a pair of Havana’s and can’t wait to get them.

144 | MARY ANN GREEN
July 18, 2009 at 8:42 pm

Our entire family wears your Crocs of one variety or another. I have severe arthritis in my entire body and have had knees and hips replaced already at 62 and have had several back surgeries. I must have a safe comfortable light shoe and that is why I buy and wear Crocs almost exclusively , everyday and I am always looking for more.

Thank you for a great product, stay in business forever.

146 | Gail
July 19, 2009 at 2:59 am

My entire family wears Crocs. I have bad knees & hips and Crocs are wonderful for teaching kindergarten. If I don’t wear them during the day, I pay for it that night. I have a total of 12 pair of Crocs. My daughter has 4. My son has 6. My husband just purchased his second pair today! We have sheep and it is wonderful to wear the Crocs to the barn, hose them off, and they are as good as new. Your customer service is WONDERFUL!

Thank you for such a wonderful product! I am going to Disney World soon and my Crocs will be going along!

148 | anon
July 19, 2009 at 6:36 am

I bought 2 pairs of Crocs recently — Men’s Golf and Men’s Sailing. Love them both. Love them!

150 | Tanisha
July 19, 2009 at 3:56 pm

YES, I highly agree that Crocs offers a great product at an excellent price and wonderful quality. If I could, I would only wear Crocs…

BUT you’ll notice the CEO has said nothing about the service his company offers in the way of selling and distributing their fabulous shoes.

All but a couple of stores in Canada has stopped selling Crocs because the company offers little consistency in shipping or filling orders… even from a year ago.

Ordering directly from Crocs online is filled with frustration and an obvious lack of customer service as well. My order from June 22 is still missing… it’s July 19… and no one will return my calls or my emails.

152 | Judy
July 19, 2009 at 6:54 pm

Thank you, John, for clearing this up. Crocs are the most comfortable shoes I have ever worn and the newest, fashionable styles are just wonderful. I had back and knee issues until I started wearing them. The dog and I walk a minimum of 12 miles each week and we still have not worn out a pair. My shoe wardrobe consists of 18 pairs of Crocs and one pair of Reeboks for rainy days.

154 | Kim Bennett
July 19, 2009 at 8:14 pm

WOW, Tanisha, thanks for that info…..we placed an order on 7/12, & I was concerned because it hasn’t shipped yet……guess I will give up on that & just go into Houston to the Crocs outlet……We LOVE crocs, too!

156 | marol vallejo
July 20, 2009 at 1:14 am

Crocs Rock just another croc hater on the loose again Crocs will make it everyone wants a air light shoe!!

one more thing everyone say they are only cologs but the have many stylish styles my fave santa cruz!!

158 | Jeff C.
July 20, 2009 at 8:28 am

I love your product. I’m not a “shoe” guy, but you now have my loyalty for making the most comfortable shoe in the world. I walk a lot of trade show floors and I will not wear anything but Crocs from now on. You made me a believer. Its like walking on an anti-fatigue mat all day. Please don’t go out of business, I will need your product for the rest of my life.

162 | Teresa Castro Sacramento, Ca
July 20, 2009 at 4:02 pm

I have problems with my feet and recently bought my 1st pair of crocs.
We went on vacation and I walked all over the city of San Antonio Texas
in my crocs and my puppies were tired, but my feet didn’t swell and the
shoes were soooooooooooooooo comfortable. It motivated me to buy a
pair that are dressier as I have a 3 day convention to attend in San Francisco
this next weekend and needed something that I could walk around in at the
Cow Palace and not have my feet hurting. I am very happy with my crocs!!!

164 | Jamie
July 20, 2009 at 4:41 pm

Crocs are the only shoe I wear. I have terrible problems with my feet and I can’t find anything as comfortable. I carry a laminated sizing chart around with me at work and people tease me but I have converted a lot of other teachers who are on their feet all day long.

My 3-year-old doesn’t even refer to footwear as shoes………….he always calls shoes crocs.

168 | Judy Zielinski
July 21, 2009 at 4:38 pm

hello, I just wanted to share my graditude for Crocs. I am a 43 year old woman, who has had problems with my feet for years. I have had to buy hundreds of shoes , over the years just to throw them away. I bought them from high end stores, shoe specialists, to discount stores. I have had many special insoles from off the shelf at the pharmacy to hand made insoles that I had to take back every week for months and never got them to be comfortable.
I have to have a lift put on one shoe due to a leg discrepancy, and It has become almost impossible to find a pair of shoes that the sole can be split to accomidate the lift.
Crocs have been heaven sent. I don’t have any of the pain caused by regular shoes. I can walk for hours instead of minutes. I buy a 40.00 pair of crocs and have a 90.00 dollar lift put on them, but that is much better than 300.00 +90.00 lift for shoes I can’t wear.
My Orthopedist said he has worn Crocs for years during his all day surgeries because the shock absorbtion in the foot bed that disperses the weight and pressure of each step.
I have to add my husband was leary to wear them for years but this spring we were on a trip where I found a Crocs store, he tried on your grey denim look lace up mens shoe and now he wears them all the time.
Once you wear them for any amount of time everyone I know has to admit they are the most comfortable shoe they have ever worn.
So, I thank you for your products,
Judy Zielinski

170 | kdk
July 21, 2009 at 6:26 pm

I sincerely hope that crocs can move through this and emerge on the other side victorious. crocs are the only shoes I can wear that do not leave my feet and legs swollen, painful, and sore at the end of the day.

I have terrible problems with plantar fasciitis and pain in my left knee. crocs shoes have enabled me to walk all day without pain in my heels and they have greatly helped my knee to not feel like it has been hit with a hammer at the end of the day. I can now exercise, as long as I wear my crocs, and that helps me lose weight which in turn helps the foot and knee problems. All due to crocs…I cannot begin to thank you enough for making these shoes.

A small suggestion…the free shipping is a wonderful thing, but perhaps the price of the shoes could come down some? In this economy, I just can’t afford to pay $30-$50+ for shoes. I was just at the outlet mall in Edinburgh yesterday and bought a pair of athens flipflops for $15, which I thought was a much more reasonable price than $30. Price goes down=more shoes sold, I would think. I know I would be likely to buy more of them. And maybe it would show people that there is more to crocs than the clog (which I have a pair of anyway, so poo-poo on the naysayers).

Another suggestion…could you make the pretty, feminine colors in larger sizes? I wear a 12 men’s athens, and I’ve had to settle for more masculine colors. I’d love a pair of the grey/pink athens flipflops, but they don’t come in my size. Some of us ladies have larger feet than industry standard, and we want to be stylish too!

Will there be a tent at the Indianapolis Motor Speedway this weekend? I remember there was one there two years ago, outside the track, and they were pretty busy. I think it would be a great place to sell flipflops. If you could get a vendor space inside the track, that would be great…you wouldn’t believe the people I see stumbling around with painful feet at the end of the day there. I think they would love some comfy “crocflops” (as I call them).

Thank you again for your wonderful shoes, and may God bless you.

174 | schindlersbarbershop@yahoo.com
July 22, 2009 at 2:47 am

I have just recently bought my first pair of crocs. And then i seen the article online by the Washington Post on yahoo news. I told my wife at that point if that were true i would buy as many pairs of crocs as my wallet could stand. I had back surgery a few years ago and until now haven’t found a pair of shoes that are comfotable to wear for long periods at a time. I am a barber and am on my feet 10 hours a day and crocs velocity shoes have been tremendous. I’ve paid up to $150 for shoes that don’t have 25% of the comfort. Those shoes started hurting my feet after about 2 hours. My velocities last all day with a minimal amout of discomfort after about 8 hours, which that is caused by being so tired. I hope the company lasts for many years to come. But if for some reason it doesn’t……make me the first email you send out to announce it!!!

176 | rre
July 22, 2009 at 8:37 am

Tia Mattson, spokesperson for the company, said the accusations stem from a misunderstanding. The company has recently been operating on a revolving line of credit that expires in September.

Because Crocs is a publicly-traded company, it has to report its profits and debts. That’s the source of the speculation that its in trouble. But the documents made public paint a limited picture of the company, she said.

“We have more cash than debt, so it’s hard to go bankrupt,” she said in an interview Friday.

Also, Mattson said the company’s internet and retail which would include the Park City store sales are healthy.

She emphasized that the company has a wide line of products that use the Croslyte material. The retail stores are doing so well because they’re able to showcase the broad styles offered.

that was copy faste from an article

178 | Luana
July 22, 2009 at 5:48 pm

Been a faithful user of the regular crocs, then the RX crocs then the work crocs, then the flip flops because they made my painful feet pain free, now I am afraid to wear anything else..

180 | carolyn
July 23, 2009 at 6:03 am

I noticed The Marine Mammal Center volunteers( in Sausalito California) all wear crocs!

Maybe someone should do a commercial with them?

Personally, I can hardly live without them, especially since i live on the docks and they can get wet and its not a problem.

Hopefully, Crocs will not be a thing of the past. I don’t have to wear my arch supports when I wear them. My feet love them.

The Cleo sandals are my new favorite.

182 | Doug
July 23, 2009 at 10:29 am

Hey these are the most comfortable shoes on the planet, and when you wear them your feet get spoiled and used to the comfort. “Regular” shoes feel like torture chambers for my feet whenever I am forced to come out of my Crocs and wear them. I own 8 pairs and even hunt in my camo all terrains. I’ll be a customer for life no matter what the fashion pundits say. If they don’t like the shoes, then well fine…that’s more pairs for me! Croslite forever!

184 | Debbe
July 23, 2009 at 1:35 pm

i absolutely LOVE crocs! they are the most comfortable shoe i have ever had on my foot, bar none! i put my crocs on as soon as i get out of bed…if my feet hurt, wearing crocs makes them not hurt. they are shock absorbing and feel like i am walking on air. i have several styles and i love them all.

186 | Edward Roth
July 23, 2009 at 2:39 pm

AS a new customer of Crocs, we are greatly disappointed in the way your company does business on the web, as a new customer we attempted to order, and we were advised there was a problem with our credit card, after further investigation, it appears Crocs is the problem, you charged 4 to 5 times the amount of purchase, never delivered a single purchase and now we have to deal with the bank, on all these unauthorized charges. As a Public company it would seem you would conduct yourself with ethics. Apparently not since we never even received a response after sending at least 6 emails, the question is how many others have been victim ? WE are pursuing this through the BBB and of course other steps. You have a responsibility to deal with your problems, not ignore them and destroy your reputation. Do you think your shareholders will approve of the way issues are ignored.

188 | manda
July 24, 2009 at 1:26 am

if crocs ever goes under, i will be barefoot. i have them in multiple colors and styles and love them all so much i don’t have a favorite, i love them all

190 | Edward Roth
July 25, 2009 at 10:52 pm

It now appears that Crocs management have little interest in customer care or satisfaction, they ignore all website problems, do not attempt to refund money from “mistakes” on the site, perhaps it would be helpful in getting their attention, if everyone that has had problems and been ignored, work together in demanding customer satisfaction and refund of overcharging, actions speak louder than words and this management does not respond period. How long can they get away this type of poor customer service ? and remain in business ?

192 | MARY ANN
July 27, 2009 at 5:27 am

I want crocs to stay around for a long time. I was in a price warehouse today, BJ’s Wholesale Club and noticed they have some shoe items, wish they sold Crocs. I am having a hard time finding them around here. Going to go on line and get some. I LOVE MY CROCS

194 | Tony
July 27, 2009 at 5:10 pm

I am a customer, but it seems everyone has problems with the Croc’s website.
Taking payments without shipping, and not responding to customer service inquiries. Why have some of the comments disappeared from the blog.

Love your shoes, not your company

200 | Alana
July 27, 2009 at 11:29 pm

I am very glad to hear that Crocs is alive and well! I discovered Crocs Athens flip flops about 4 years ago and wear them year round! They are the ONLY flip flops I can wear…before them I always had to settle for sandels because I couldn’t stand something between my toes…and the Athens style is the ONLY kind that doesn’t bother me. I just bought 4 more pairs of Crocs last week ranging from flip flops to the wedges and LOVE them ALL!! Please don’t go anywhere Crocs…you keep my feet happy! =)

202 | Hans Aaberg
July 28, 2009 at 7:38 am

It may interest you that I am in the process of curing my achilles tendonitis by walking solely in Crocs, and I am confident that I will succeed in this way, having tried many other methods unsuccesfully.

I hope you will succeed in saving the company as I for one intend to walk in Crocs forever.

I have had only good experiences with ordering from http://www.crocs.eu

204 | Lynn Ashburn
July 28, 2009 at 12:48 pm

I love these shows for my kids but am extremely angry and will not purchase them again. On 6/25 I order three pair of shoes from the outlet. 2 childrens and one for myself. Two weeks later when my order was still “pending”, I emailed customer service and was told I would have a response within 48 hours…..I did not get a response. The next week, I got online to check my order and was told that my order did not exist. I then tried calling customer service and gave up after spending 20 minutes on hold. ( I know this because it was on my cell phone and the calls are timed). Then out of the blue on 7/23, I receive an email that my order has been shipped, yet when I get it, it is ONE pair out of the three. No wonder your company is in trouble. Truly pathetic service on your part.

206 | Tom S
July 28, 2009 at 5:33 pm

Why don’t you start donating crocs to less fortunate countries for every pair sold ? it was a good idea from the makers of TOMS shoes, and it would probably bring more sales your way as well as clearing up inventory !

210 | Fred Van Houten
July 28, 2009 at 9:05 pm

In the 71 years I’ve been around, there hasn’t been a day go by in which my flat feet were not extremely painful. My parents and then I tried it all – shoes with braces, orthopedic shoes, Thomas heels, orthotic inserts, molded shoes, gel inserts, heavy shoes, light shoes – you name it. I tried a pair of Crocs a few years ago and for the first time am without foot pain. I hope that (would like to know if) the seemingly magic sole and arch design of the regular Crocs is carried over into all of the Croc products.

212 | Eddie P
July 29, 2009 at 4:55 pm

DONATE CROCS TO DEVELOPING COUNTRIES

Hi,

I know that Crocs last a long time, are durable, and have antibacterial benefits.

Give us all a good reason to buy a new pair by organising collections and donations of our older Crocs to developing countries.

Win, win all around. They benefit from great footwear, and we get a reason to buy a new pair :-)

Thought it might help you to shift some new pairs – Guerilla Marketing rules ;-)

Eddie

214 | Kasia
July 30, 2009 at 6:22 pm

I fought the crocs fad for a long time. Then I saw an article on webmd that crocs were good for people with diabetes and foot problems. My husband was limping about with both. we got him a pair of crocs and he LOVED them.
I have terrible pain from neuropathy & plantar fasciitis. I got the Crocs siver cloud. it’s like walking on pillows. I love my Silver fox mary jane’s for work.
My mother has terrible pain with fibroneuralgia. she prefers her crocs over birkenstocks.
even converted my 19 year old daughter.
Don’t take my crocs away!

216 | sarah from Nevada
August 1, 2009 at 5:19 pm

Ive read so many comments with love and HATE, there will always be people that don’t like a product but I think majority rules. If you love the shoe buy some, if you don’t than don’t. I personally only wear Crocs. Do I have bad taste? Maybe but who are you to say what I like? I have a severe hip and back injury, Crocs are the ONLY shoes that help and relieve the pain, the generics are NO WHERE NEAR the product. I personally stand by Crocs and hope they continue to thrive. Thanks!

218 | Gil Campbell
August 3, 2009 at 2:44 am

I was ready to buy a pair of bistro black size 11 tonight from your website but could not figure out how to go from viewing styles to actually ordering. I tried on a pair today at the Boulder Running Store and would have bought there, but they don’t have my size and are not planning to order more. Also, after a bunch of looking around your site, I finally found one notice about free shipping “over $75.” Since it took so long to find that crucial disclaimer, I’m feeling a little bait-and-switched. If that is not your intention, let me know. Otherwise I will go back to the Running Store and get a pair of the superior looking Keen Bandon Clogs for about the price of Crocs plus shipping. Best wishes on saving Croc’s. I really mean that as a fellow Boulderite who nevertheless never tried them because pink and purple just don’t work for me. Thanks, Gil Campbell

220 | Torey
August 3, 2009 at 12:56 pm

I am sure Crocs will not last with online sales because of their slow shipment and their lack of expidited shipping choices. The customer service told me to give it 10 business days to receive my order. Then he said there was a gilitch in the system so my order was delayed even further. He also said they only send it regular ground.

Since all your comments are positive, I am sure you will not post this one.

222 | Barry Akins
August 4, 2009 at 12:01 pm

Since last year I had been wearing a pair of cheap Croc knock-offs (Croc-offs?) from China Mart for use with my Kayak. Recently I squired a pair of Genuine Croc Caymens…and I’m now in heaven! There really is no comparison, the difference in comfort was immediately and amazing.
So count me as a supporter, as I intend to buy more colors & styles for both myself and my wife and will wear my Crocs everywhere possible!

224 | Deborah West
August 4, 2009 at 5:58 pm

I was a candidate for surgery for heel spurs until I found Crocs. I stand in them, as a teacher, all day long and everyone I meet is amazed that the stylish heels I wear come from Crocs. I wear NOTHING but Crocs these days thanks to the many different styles for every situation. I couldn’t bear it if Crocs no longer existed.

228 | Kathy from Arvada
August 5, 2009 at 9:55 pm

My foot is thin and narrow. Regular Crocs never worked for me… too big, too wide, and too sloppy. HOWEVER, I tried on a pair of Cleo’s and a pair of Patra’s I LOVE THEM. And, I get lots of compliments on them! People are surprised when I tell them they are Crocs. I also bought a pair of Bites Breeze in black. I’d buy more pairs of these but I don’t think you sell them anymore. I received severaly compliments on those shoes also. Now that we’re heading into Fall I’m looking for a Croc that will fit my thin narrow foot. I hope you make something that will work for me, keeping my feet dry and warm. I wish you all the success in the world and hope your company is around for a long, long time.

230 | Kathy from Arvada
August 6, 2009 at 11:42 pm

Why don’t you have your own store? I’d even work in it for you. There are kiosks and many stores with limited inventory … but no one store carries your entire line of shoes. That’s a shame because people like to see, touch, and try on shoes. That’s just how it is. Yes, you have so many different kinds of shoes … not just those ugly, holey, ones! We were sorry to see the outlet store close in Longmont. We loved shopping there to the very end!

232 | Kristy
August 10, 2009 at 1:34 am

My husband tried to find a pair of Crocs this weekend and all the local Crocs vendors are out of Crocs. Two of them told us Crocs has filed for Chapter 11 and they were unable to even order Crocs. They blew through their stock and are now Crocs-less. A new update from Crocs would be great.

234 | Norma Scovill
August 12, 2009 at 7:11 pm

Hi,
Just a note to let you know that my daughter is having her wedding in Las Vegas at the Bellagio and she has requested that all wear Crocs, just as she and the groom are!
It is on Saturday, September 19, 2009, and it should be fun!
If any of your representatives are at the Bellagio at 4:00 p.m., come take a peek in the wedding chapel at the Bellagio – we’ll be there!

Norma Scovill
Wenatchee, WA

236 | Tan
August 31, 2009 at 11:20 pm

Here’s an interesting article out on the subject today.
http://www.dscriber.com/home/357-michelle-obama-rockin-her-crocs.html

238 | Jakhob
September 21, 2009 at 7:05 pm

i luv u for making crocs they changed my life and my band director thinks crocs r bad and they make u march badly

240 | Dinesh Brid
September 25, 2009 at 5:15 am

The comments on brand channel shows consumers have the pulse on the brands the so much love. And they will ensure no one maligns their favorite brands. Follow the comments @ http://www.brandchannel.com/home/post/2009/09/23/Giving-Up-On-Cool-Crocs-Tries-For-Happy.aspx